Will my WhatsApp keep working on my phone?
Yes. You connect the number your customers already know, and it stays in the WhatsApp Business app exactly as it is. Your team keeps replying from the phone, and those replies show up in Byurel too.
One thing to check before you connect
The business name customers see on your WhatsApp is locked permanently the moment your number is connected. Whatever is in your WhatsApp Business app at that moment is what it stays, so check the spelling first.
How does paying work?
Plans are paid in advance, for a month or a year at a time, online from your dashboard by UPI, card or netbanking, with a GST invoice for every payment. There is no setup fee. AI credits are paid up front too: a pack, or any amount you choose, as a balance you top up when you need more.
What happens when my plan ends?
Renew early and the time is added to your end date. After the end date you get 3 days' grace with everything still working; after that the account works like Free, so the inbox stays and the bot stops. Nothing is ever deleted, and renewing brings it all back. To stop, simply do not renew. There is no cancellation fee.
Why do I need a payment method in Meta?
Meta bills you directly for messages beyond the free ones. Without a payment method on your WhatsApp account, Meta can stop your messages going out. We show you how to add one on your training call.
Can I change plans?
Yes, at any time, and everything you have built carries across. A new plan starts from the day you pay, so the best time to move up is near the end of the current one.
Already a Byurel client from before these plans?
Nothing changes for you. Your agreement, your renewal date and every feature you have stay exactly as they are.