Everything you need to sell and support on WhatsApp.
See each part of Byurel working below. Every screen is real.
One inbox for your whole team.
Every chat in one list that updates itself. Give a chat to a colleague, leave notes only your team can see, and answer with saved replies.
- Mine, Unassigned and Needs you filters
- Private notes, never sent to the customer
- Type / for your saved replies
- Take over from the bot, hand it back
Build your bot by dragging boxes.
Join messages, buttons, menus, documents and questions on a canvas. It saves in one go, so a half-finished change never reaches customers.
- Text, image, video, document, buttons, list menus and links
- Ask a question and save the answer
- Hand over to your team at any step
- Five ready-made starter flows
Customers type how they talk.
A keyword starts the right flow, whether it is "price", "menu" or "rate kya hai".
- Exact or contains matching
- Any language your customers use
- Point any keyword at any flow
Try it before your customers do.
Chat with your own bot in a private test panel and watch each step light up on the canvas.
- Runs the real bot, step by step
- Nothing reaches a real customer
- Start again with one click
An AI agent that knows your business.
It answers from your products, prices and policies, in the customer's language, and passes the chat to a person when it should.
- Answers only from what you have told it
- Switched on with you on a setup call
- If credits run out, the normal bot carries on
Templates approved by Meta.
Write order updates, reminders and offers, send them for Meta's approval, and see the moment they are ready.
- Blanks for names and details
- Approval status kept up to date
- Buttons and links in the message
Send offers to thousands, by name.
Pick an audience by tag, fill every blank with a name or detail, and send now or at a time you choose.
- Delivered and read counts, live
- Opted-out customers skipped automatically
- A campaign more than an hour late is held, not sent late
- Cost estimate shown before you press send
Every customer, organised.
Everyone who messages you is saved. Import your Excel sheet, tag people and keep details like order numbers and cities.
- Excel import, extra columns kept as details
- Tags for every audience
- STOP and START handled automatically
Know what was read.
Sent, delivered and read, for every message your bot, your team or a broadcast sends.
- Ticks update by themselves
- Failed messages say why
See what is working.
Messages, conversations and new contacts over any date range, and how much the bot handled alone.
- Daily conversations chart
- Bot versus team
- Campaign results
Your number stays on your phone.
Connect the number you already use in about ten minutes. Your team keeps using the WhatsApp Business app, and every message appears in Byurel too.
- No new number, no lost chat history
- Messages typed on the phone show in the inbox
- Connection health always visible
Answer every customer on WhatsApp, starting today.
Start on the free plan, or book a 30-minute demo and see it working with your own products.