Chatbot flows
Structured menus that qualify enquiries, answer routine questions, and route the rest to a person — automatically.
Built on the official WhatsApp Business Platform
Turn WhatsApp into a channel that runs itself.
Byurel builds and operates WhatsApp automation on the official Business Platform. Chatbot flows, AI agents, broadcast campaigns and a shared team inbox — set up for your business and handed over working.
24/7
24/7 auto-replies
One number
Your existing number
Managed
Fully managed
A live enquiry, qualified and answered without an agent.
Everything your customers need, inside one conversation
Marketing, sales and support run on the same number. No app to download, no portal to log into, no email left unread.
AI agent
Reads questions in the customer's own words and answers from your product and pricing information, within the limits you define.
Broadcast campaigns
Send approved template messages to segmented contact lists. Track delivery, open and reply rates per campaign.
Shared team inbox
Every conversation in one place. One click to take over from the bot, one click to hand it back.
Contacts and segments
Every person who messages you is captured automatically. Tag, filter and export whenever you need.
Integrations
Connect your storefront, CRM, logistics and payment systems so updates send themselves.
An AI agent that holds a real conversation
Menu-driven bots break the moment a customer phrases something unexpectedly. The AI agent reads the question, works out what is being asked, and answers from the product, pricing and policy information you give us.
- Answers questions you never scripted
- Replies in the language the customer wrote in
- Understands follow-up questions in context
- Bound by rules you set, so it never invents a price
- Escalates to a person on conditions you choose
- Every conversation logged and reviewable
Websites that turn visitors into conversations
A customer who has just found you online decides in seconds whether to get in touch. We build sites that answer that question, then hand the visitor straight into the same WhatsApp conversation your automation already handles.
- Designed and written for your business, not templated
- Click-to-chat on every page, with enquiry context attached
- Fast on mobile connections, readable on a phone first
- Structured so search engines understand what you sell
Verma Industries
ProductsQualityContact
Servo voltage stabilizers,
engineered to order
Protecting machinery and appliances since 2004. Three to fifty kVA.
Enquire on WhatsAppServo stabilizers
Toroidal transformers
Control panels
Enquiries answered automatically, day and night
Northpoint Clinic
TreatmentsFeesBook
Appointments confirmed
in the chat
Patients book, reschedule and get reminders without calling reception.
Book on WhatsAppConsultation
Diagnostics
Follow-up
Reminders sent automatically before every appointment
Rivera Hotels
RoomsOffersBook
Direct bookings,
no commission
Guests check availability and reserve in the chat, then get their confirmation instantly.
Check availabilityDeluxe
Executive
Suite
Booking confirmations delivered as approved templates
Connected to the systems you already run
WhatsApp is only useful when it knows what is happening elsewhere in your business. We build the connections so order updates, payment confirmations and shipping notifications send themselves.
ShopifyStorefront
WooCommerceStorefront
RazorpayPayments
Zoho CRMCRM
HubSpotCRM
Google SheetsSpreadsheets
ShiprocketLogistics
DelhiveryLogistics
EkartLogistics
ZapierAutomation
REST APIsCustom
WebhooksCustom
Running something bespoke? We write integrations directly against your own systems.
From first call to live in weeks
You are involved in two of these four steps.
Discovery
We go through the questions your customers send you and agree what the bot should handle — and what it should not.
Build
Chatbot flows, AI configuration and message templates written around your actual products, pricing and policies.
Connect
We manage the WhatsApp Business API onboarding and Meta template approvals. Your number continues working throughout.
Operate
We watch the first weeks of real conversations, refine the flows, and keep everything running.
Built for businesses that answer the same questions all day
Wherever enquiry volume is high and the answers are predictable, automation pays for itself quickly.
ManufacturingSpecifications, pricing, lead times, dealer enquiries
Distribution and tradeStock, rates, minimum order quantities
Retail and e-commerceOrder status, returns, catalogue enquiries
HealthcareAppointments, fees, reports, reminders
Hospitality and travelAvailability, tariffs, booking confirmations
EducationAdmissions, fee schedules, course enquiries
See it working on your own business
Send us the questions your customers ask most. We will configure a working agent with your real products and pricing on a test number, and you can message it yourself before deciding anything.